Podcat not found

[grandeemme]

Plan

Premium

Country

Italy

Device

All

Operating System

All

My Question or Issue

This podcat https://open.spotify.com/show/7czXJOvl7o3OqTQ95xEltS is not visible to my account.

If i open this page without authentication i see the podcast, but if i login into i dont see it. My friends see this podcast whit they accounts

[grandeemme]

I add a sreenshot for completeness

[Lyubka]

Hey @grandeemme,

Thank you for reaching out here in the Community! Apologies for the delayed response, we just came across this thread. 

Could you let us know if you’re still having troubles accessing this podcast?

In case you are, we'd recommend you to keep the app up to date with the latest version so that you don't miss out on any fixes and improvements coming your way!

Cheers! 

[grandeemme]

i still hav the same issue

i show another screen

Bye

[MihailY]

Hey @grandeemme,

Thanks for getting back to us.

Can you please try accessing it from a different device with a different internet connection (by a different provider)?

Let us know how that goes.

[grandeemme]

Hello
I tried with my phone using 4G and not WiFi and the result is the same, as in the video that I attach

Bye

[Joan · Accepted solution]

Hi there @grandeemme,

Thanks for the info. Please try updating the app and see if the podcast appears then. If not, please send us the exact make, model, OS version and Spotify version of the devices you have tested on.

Keep us posted.

[grandeemme]

Now it works, thank you very much