Announcements

Help Wizard

Step 1

NEXT STEP

Pop Up facebook

Pop Up facebook

Hello
I have problem that when i logging in iPod touch 2g, pop Up Facebook block access. iPod was working but i change account and now not open app. I have premium account.
IMG_20161202_092835.jpg
Reply
7 Replies

Hey @jositp,

 

Can you let me know the iOS version you're currently using?

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

iOS 4.2.1

Okay so unfortunately your device doesn't meet Spotify's System Requirements so I can't really do anything to help you fix this issue. 😞

 

https://support.spotify.com/article/spotify-system-requirements/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Problem is with firts user works well, but when i change user to access spotify, ipod stop in pop up facebook.

Could you let me know what you mean by 'user'? Just to clarify, does Facebook stop working after you try to log in to Spotify?

 

Let me know. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

i try to use spotify app. I have one user than can access app, but when i try to access with another user, pop up facebook block app

Spotify Support can help you out. You can contact them through one of the channels below:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random