Porque si yo tengo un plan primium no puedo escuchar música si no tengo net

[Yulay]

No puedo reproducir mis pleylis cuando quiero porque si no tengo internet bueno no carga, no entiendo para que pago primiun entonces

[Billy-J]

Hey @Yulay, thanks for reaching out to the Community!

I hope you don’t mind me replying in English. Keep in mind that you will need to download the content you wish to listen to without an internet connection. When you do not have an active internet connection, you’re able to listen to your downloaded content - but you won’t have access to online discovery, etc. 

You can download music and podcasts for offline use following these steps. You will see a green download icon after the song has downloaded. If you’re still facing problems after downloading the song to listen offline, please reply to this thread and I will take a closer look.

Hope this helps!