Possible account breach or use for botting

[-tomh-]

Plan

Free

Country

New Zealand

Device

PC, iPhone SE

Operating System

Windows 10, iOS 12.2

My Question or Issue

So starting about 2 days i noticed activity on my account that wasnt made by me. It seems that whenever i am offline or inactive for a large period of time (6+ hours generally) my account is used to listen to various artists. i have changed passwords for my account and all linked accounts and it seems the activity has continued. There are a variety of artists listened to but they all seem to have ~23k monthly listeners.

[OneByBoo]

Hey there @-tomh-,

thanks for posting !

If you have already tried the steps provided here and still experiencing the same issue, you can use the same page to contact support and have them take a closer look.

I do suggest considering creating a new account and using this help page to transfer all of you data easily to the new account.

Let me know how it goes 😃