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Possible hack - can't change email when logged in with Facebook

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Possible hack - can't change email when logged in with Facebook

soychai
Newbie

I recently noticed an email showing in my Account details that I've never seen before. I want to remove it, but doing this requires a password for confirmation, and I do not have a Spotify password since I log in through Facebook.
I submitted a support ticket to Spotify, but since you have to be logged in to contact them, confirmations/replies are set to go to my hacker's email 😑

Had to create a new account just to post to the community....

 

Anyone know how to get around this password requirement if you log in with Facebook?

 

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Plan - Free

Country - US

Device - all

 

 

 

1 Reply

Re: Possible hack - can't change email when logged in with Facebook

Jeremy
Moderator
Moderator

Hey there @soychai,

 

Thank you for reaching out to us here in the Community. We're sorry to hear about this.

 

In this case we suggest that you head over to this article and continue with the steps that's provided under Can't access your account? 

 

Let us know how everything goes so that we can continue to assist you if you need us to. We're always one reply away.

 

Take care!

JeremyModerator
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