Help Wizard

Step 1

NEXT STEP

Prélèvent Premium et Family

Prélèvent Premium et Family

Je suis débitée chaque mois de Spotify Premium (9,99€) et Spotify Family (14,99€). Comment faire pour n’etre Prélevée que de Spotify Family? Merci

 

Plan

Premium/Family

Country

France

Device

IPhone 6s

Operating System

IOS 

 

 

Reply
1 Reply

Hi @user-removed,

 

Welcome to the Community, I hope you don't mind me replying in English.

 

Can you first go to this page and check your account's status? Also, do you have an account created with Facebook?

 

There's a possibility that you own a second account and you're being charged because of this account, I recommend you to check out this article for more information about it.

 

Let me know how you get on 🙂 Have a great day!

Suggested posts