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Hi
I recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no access to my lists. The cell is a Samsung Galaxy S2.
Also, I can`t get the playlist I make on the computer over to the cell.
Can anyone give me a tip what to do next?
@Hildebjørgring wrote:
Hi
I recently purchased spotify premium and added the account on my cell phone. The account was just valid for 48hrs on the cell, and now it seems like it`s blocked. I can log in, but I have no access to my lists. The cell is a Samsung Galaxy S2.
Also, I can`t get the playlist I make on the computer over to the cell.
Can anyone give me a tip what to do next?
Hi, please could you go to your subscription overview and confirm that you are listed as having a premium subscription?
If it says you are a premium member, then make sure you are signing in with the correct username on your phone, and also try a clean reinstall.
If it doens't list you as premium, then make sure the payment wen't through successfully and reinstall the application.
Liam
I'm in a similar situation. I did the free 48 hr trial on my phone and then signed up for the free 30 day trial of Premier on my computer. Now I have Premier on my computer and only Spotify radio on my phone. How can I get Premier on my phone?
Thank you!
@annerbowman wrote:
I'm in a similar situation. I did the free 48 hr trial on my phone and then signed up for the free 30 day trial of Premier on my computer. Now I have Premier on my computer and only Spotify radio on my phone. How can I get Premier on my phone?
Thank you!
Hey! Welcome to the community 🙂
I would suggest you have a read at and try the steps outlined in this post.
Peter
Peter
Spotify Community Mentor and Troubleshooter
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If this post was helpful, please add kudos below!
Thank you! I reinstalled Spotify on my phone and computer. And cleared my cache and all is well now. Thank you!
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