Premium Öğrenci

[mrhun]

Plan

Free/Premium

Country Türkiye

Device

Sony XZ1

Operating System

Android

My Question or Issue

Öğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedim ancak öğrenciliğimi doğrularken "bu teklifi daha önce kullandın" hatası almaktayım. Öğrenci olduğum halde öğrenci paketinden yararlanamıyorum. Tekrar öğrenci hesabı için ne yapmam gerekli?

[OneByBoo]

Hi there @mrhun,

thanks for reaching out !

I would recommend checking out the official Premium Students plan help page here to view all the support options on how to solve the issue.

Let me know how it goes 🙂

[Xenia]

Hello @mrhun,

Thanks for reaching out in the Community! We hope you don't mind us answering in English 🙂

Just jumping in to add some extra info in addition what @OneByBoo had suggested.

Premium Student is valid for up to 12 months from the date you subscribed. Unless renewed in time, your subscription automatically continues at the standard rate for Premium Individual. You can always check the status of your subscription on your account page, under Your plan.

In order to renew the discount, you can either log into your college/uni's portal or upload proof of your enrollment, to verify your Student status again. 

If you upload proof of enrollment, you need to wait for SheerID to email you with your eligibility status. This can take a few days. When you try to reapply for the discount again, while your verification is still in process, you'll see the message that this offer has already been used.

Check your email inbox for a confirmation from SheerID to activate your discount. If you don't hear back from them, you can also get in touch with the team from SheerID here, so that they can check your status again.

For full info on Premium Student check out this support page.

Hope this helps! Give us a shout if you have any further questions.