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Premium Account Got Hacked

Premium Account Got Hacked

My premium account got hacked and they change my e-mail address, i try to send a help request to contact form but apparently they will provide reply to the hacker's account. This is so Fu**ed up to be honest. First time I experience hacked account is at spotify. i never experience this issue at other apps. How could the security of this apps is that bad. Also, they promise reply within 2 days. What if the hacker disconnect everything after one day. There goes the free listening to him while I'm paying. By the way this is the hacker's mail caadvialsss@yopmail.com. In case someone's account also got hacked by that motherfu**er.

 

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1 Reply

Hi @user-removed,

 

Sorry to hear about that.

 

It'll be best to get in touch with the Support team for your concern. Just send them an email to support@spotify.com or a DM to @SpotifyCares.

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