Premium Account Not Working

[Calogera]

I have been unable to use spotify for 2 days, as the message on my ipod states that i need to upgrade to a 'Primium' account.  However i already have a Premium accout , in which its subscription automatically updates and is not due to expire until 22/5/2013.

[Peter__]

Hey! Welcome to the community 🙂

Can you try the steps outlined in this post and see if they help?

Peter

[carrie1973]

Hi. I followed the steps and deleted my Spotify account but I still cannot get the Application on my Apple Smartphone. Help!

PS:

Desktop works fine Premium works fine.

C.

[Sam]

Calogera - Are you logging in with your Facebook details?

carrie1973 - Are you trying to download the app from the Appstore? What's exactly happening?

[Peter__]

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@carrie1973 wrote:

Hi. I followed the steps and deleted my Spotify account but I still cannot get the Application on my Apple Smartphone. Help!

PS:

Desktop works fine Premium works fine.

C.

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Hey! Welcome to the community 🙂 

How long ago did you upgrade? Sometimes it can take a few hours for your subscription to be recognised on all of your devices. Make sure you are logging on using exactly the same details as on the desktop. 

Peter