Premium Account has been hacked

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Premium Account has been hacked

phillipcyr21
Newbie

Hi

 

My premium account has been hacked.  I continuously cannot listen to music with my device disconnecting and another device taking over.  It is typically foreign music and I am at the point where I am close to deleting my account forever.  Any suggestions as to can resolve this?

1 Reply

Nico
Community Legend

Hey @phillipcyr21! Welcome to the Spotify Community. ^^

 

Hmm, that sounds not good.

Here is a little tutorial for this:

1. Reset your password through the password reset page.

2. Go to your profile page.

3. Scroll down

4. Click on 'Sign Out Everywhere'

Screenshot_2.png

After that the person shouldn't be able to use your account anymore. ^^

 

Hope that helps. 

Peace

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