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Premium Account is not downgradable

Premium Account is not downgradable

Hi,

 

I want to downgrade the account to free. So I have logged in into iTunes "Account-Information" but there is no postion "Subscriptions".

My account is still set as premium and at 10.5. it will get charged by new.

 

How can I quit the premium account??

 

Thank you for helping,

Markus

Reply
3 Replies

Hey @mdk-r8

 

I suggest you contact support so they can help you get this figured out 

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Yes Matt, your absolultely right, this is what I alreaedy did parallel.

Thank you for help - have a nice time.

You're welcome! 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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