Premium Account is not downgradable

[mdk-r8]

Hi,

I want to downgrade the account to free. So I have logged in into iTunes "Account-Information" but there is no postion "Subscriptions".

My account is still set as premium and at 10.5. it will get charged by new.

How can I quit the premium account??

Thank you for helping,

Markus

[MattSuda]

Hey @mdk-r8

I suggest you contact support so they can help you get this figured out 

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[mdk-r8]

Yes Matt, your absolultely right, this is what I alreaedy did parallel.

Thank you for help - have a nice time.

[MattSuda]

You're welcome!