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Premium Account nd all Playlists are gone because of pressing the Button: "Disconnect from Facebook"

Premium Account nd all Playlists are gone because of pressing the Button: "Disconnect from Facebook"

Hello.

 

I think I've made a huge mistake. I was browsing through the settings of Spotify on Windows and then I saw the Button "Disconnect from Facebook". I thought " Yeah cool I can cancel the connection to facebook." After smashing the button, music stopps and i was logged out. I was horrified. My Account is gone, and all my Playlist just becaus I hit the wrong button???

 

Is there any possibility to restore my account? Please Help :'(

 

Thanks.

Reply
5 Replies

Hello @user-removed,

 

This is not cool!

 

Please could you try logging in to your account here: https://www.spotify.com/account/overview/

 

Let me know how it goes 🙂

Hello @thomas_wilson.

 

Thank you for the fast reply.

 

That doesn't work. In my despair I select "new registration" an made a new account with the same facebook account. Now I have a new empty and non premium Spotify account 😞

Hello @user-removed,

 

No problem with the fast reply 🙂

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

 

Let me know how it goes 🙂

 

If the account was accidently deleted, you should have 7 days to recover it, however, this is a weird case.

Thank you. I will try this. I let you know if this worked. Fingers cross.

 

It's quite staggering how it makes you sad just because your Playlists are gone...

 

 

I know! It is horrible having no music, I canont live without my music, haha!

 

Glad I could help today.

 

https://open.spotify.com/track/5Em4p6DHTRFjfBp66mGzJh

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