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Premium Cancelled (Payment charged)

Premium Cancelled (Payment charged)

Hi Spotify,

 

I cancelled my Spotify premium few months back, but Spotify still charged me every month $10.00 from my debit card. Please assist on this matter. 

Details from bank account statement: Spotify P042384DEA Stockholm 27 Nov 2017 93691851488

 

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1 Reply

Hey @mavislcy,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

MaximSpotify Star
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