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Premium Individual Plan but getting charged $12.99

Premium Individual Plan but getting charged $12.99

 

Plan: Premium Individual

Country: USA

My Question or Issue: Hello, I have been on the Premium Individual Plan since 12/8/2017 and have been charged $12.99 every month since then. I recently went to the Spotify subscription plans and noticed the Premium Individual Plan is $9.99/month. Can someone please help me change my monthly subscription to $9.99? Thank you for your help. 

 

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1 Reply

Hey @courtybop ,


Thanks for reaching out.

 

It sounds like you've subscribed to Premium through a partner, such as iTunes. If you'd like to pay the price shown on the website, you'll first need to cancel your subscription through the partner, wait for it to expire, and then upgrade at https://spotify.com/premium. 🙂

Hope this helps!

MaximSpotify Star
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