Premium Subscription

Premium Subscription


I bought a premium subscription through iTunes with my iPod this morning, but when I go to the subscription tab, it still says FREE.  I have logged out and back in, uninstalled and reinstalled the app several times, and I have tried the same things on my computer, but it still won't work.  I know that I definitely bought the subscription, as my iTunes balance decreased by 13 dollars.  How can I fix this?

5 Replies




At the moment it seems that Spotify have stopped in app purchases on the app store.


You'll need to buy your Subscription from

If you've paid this issue now needs to go to Apple 

Contact Details for Apple:


Please contact them and tell them the problem and spotify have paused in app purchases!

When your ready sign up for premium through




Let me know how you get on and if you have any more questions

I also pay for premium but when I go on Spotify it shows me the free version and tells me to get premium. I have tried all the suggestions and nothing is working. I have checked my subscription status and it shows I have premium access. It has been like this for a few weeks already!

Please follow my instructions that are above

I have a Samsung galaxy and pay directly to spotify

Contact Spotify for help at

Thanks 🙂

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