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Premium account disapears

Premium account disapears

Hola, I got a problem with my premium account, especially with the family pack. My user was inside of the family account and suddely my premium account stopped working. I ve been invited again but I dont receive any mail to accept the invitation again... What should I do? I checked all my setting and are ok. Could you help me please?

 

 

Gracias!

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The same thing hapenned to me, even on the same day. I don't know how to solve this..

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