Premium account disapears

[user-removed]

Hola, I got a problem with my premium account, especially with the family pack. My user was inside of the family account and suddely my premium account stopped working. I ve been invited again but I dont receive any mail to accept the invitation again... What should I do? I checked all my setting and are ok. Could you help me please?

Gracias!

[dommie2700]

The same thing hapenned to me, even on the same day. I don't know how to solve this..