Premium account download

[Markfruin]

Hi

I have read the relevant threads, but I'm still not able to access all your wonderful product.

I purchased preium (free 30 day trial), on 30 May ref: 1133636358.

This worked on my mac and phone. The next morning when signing in my account on my mac went back to my original account, yet my phone (including the playlist I had created on the mac), was still premium. At least I think so as there are no adverts. The playlist I had created on the mac had dissapeared from my mac spotify account.

Therefore my phone works, but not my mac or Ipad.

I have logged on and off several times and tried the clean installation advice mentioned on the thread, but still not working. 

Please can you resolve this as I am quite happy to pay for premium so it works correctly and dont want to cancel.

Please advise

[user-removed]

You somehow managed to create duplicate accounte.

To fix problem, just write a line here http://www.spotify.com/about-us/contact

Thanks.

[Peter__]

Are you definitely logging in using the correct details? It is amazingly easy to have two accounts, one with a Spotify username and another using your Facebook details.