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Premium account not recognized

Premium account not recognized

Plan

Premium

Country

 Brasil

Device

iPhone X

Operating System

Not apply

 

My Question or Issue

 

I´m paying for a premium account, but my app doesn't not recognize a premium account.

What I need to do, to solve this problem?

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Reply
1 Reply

Hey @12165205088, and welcome to the community. 

Hope you’re doing great!

 

I‘d recommend signing out/in back to your Spotify account so that the app can sync with your subscription. If that doesn’t help, try a clean reinstall of the app.

 

If you’re still having issues, I’d recommend checking out these remaining steps for more info. 

 

Keep me posted along the way 🙂

Billy-JSpotify Star
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