Premium account on different devices

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Premium account on different devices

chrisk5869
Casual Listener

Plan

Premium

Country

 United States

Device

LG V20, Lenovo Y500, Playstation 4

Operating System

Android, Windows

 

My Question or Issue

 I have premium on my LG V20 and it has no ads or anything. When i link my account to my laptop or playstation i can still choose songs at will , but there are frequent ads. I would expect there to be no ads on a linked account on different devices, and was wondering if this is intended, or an issue that can be adjusted.

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Accepted Solutions
Solution! 1 person liked this

Re: Premium account on different devices

Rising Star 17 JackD_
Rising Star 17

Hey @chrisk5869,

It sounds like you might be signed into a different account, make ure its the same account or that if its connected to facebook you use your facebook login.

-J

JackD_Rising Star 17
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
3 Replies
Solution! 1 person liked this

Re: Premium account on different devices

Rising Star 17 JackD_
Rising Star 17

Hey @chrisk5869,

It sounds like you might be signed into a different account, make ure its the same account or that if its connected to facebook you use your facebook login.

-J

JackD_Rising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium account on different devices

chrisk5869
Casual Listener

i figured it out, i forgot im using the student account, so i was using the wrong email. Thank you.

Re: Premium account on different devices

Rising Star 17 JackD_
Rising Star 17
Great to hear!
JackD_Rising Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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