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Premium account problems

Premium account problems

Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct.  I am unable to upgrade my account.

1 Reply

Hi Addison -- There are a couple steps you could try here.

First change the internet browser you're using. If you're on Explorer try Chrome or Firefox.

After you've done that, head over to Facebook and be sure you're logged out. Then give that upgrade another try.

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