Premium account via phone company not working

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Premium account via phone company not working

Hinsky
Casual Listener

Hi. 

I have a phone company which included a premium membership for spotify in their offer, but when I log into my account on spotify, it says I only have a free membership. 

How do I update my account according to my payed membership through my phone company?

Thanks,

Nicki

2 Replies

Nico
Community Legend

Hey @Hinsky! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Does your subscription page say that you've got Spotify Premium?

Let me know how it goes! ^^

 

Peace

Hinsky
Casual Listener

No, the subscription page says free account.. And a link to try 30 days free trial for premium ..

If nothing else works, I'll try and contact my phone company monday... 

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