Premium account working only on mobile device

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Premium account working only on mobile device

Newbie

 

Plan

Premium Family

Country

 Germany

Device

iPhone 5s, PC

Operating System

iOS 11.4, Windows 10 

My Question or Issue

 I bought Spotify Premium Family yesterday and on my mobile device it's working perfectly, but when I log in on my PC the subscribtion showed is Spotify Free. I checked the account details and they are correct. As far as I know you can use Spotify Premium on several devices, am I right?

1 Reply
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Re: Premium account working only on mobile device

Rock Star 16
Rock Star 16

Hi,

 

Yeah you can use Spotify in multiple accounts at once so that is not the case here.

It might just need some time. Try to wait another day. If it doesn't work again contact Spotify here.

 

Hope it get's solved 🙂

LoxerRock Star 16
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