Premium account

[Spinner1969]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

If I get a premium account will it stop the 'we added' stuff in my playlists? I only want to listen to music that I pick and put into my playlists.

[malola]

what can I do if I want to change my account from premium to family and I already payed one year in advance?

[Ver]

Hey there @malola and @Spinner1969,

Thanks for getting in touch with us 🙂

@Spinner1969 If you subscribe to Premium, there shouldn't be songs added to the playlists. This usually happens when the account is on free service.

@malola you can head here and upgrade to Premium Family. Then you can invite members to the subscription. 

Tip: When you upgrade to Premium Family, the next billing date will be brought forward. This happens because of the price difference between the two subscriptions. You can keep an eye on the date and the subscription here.

Hope this was helpful for you. If you have questions, don't hesitate to reach out to us.