Premium activation on iPhone

[foryozed]

For the second month in a raw, premium won't activate.
Last month I paid TWICE! And activated after paying the second payment
This time it's been 2 days and still won't activate.. Why??

[Alejandro_C]

Hey @foryozed, welcome to the Community!

If you still can't see your Premium features, we'd recommend logging out and then back in to refresh te account info. That usually helps this type of situations.

Let us know how it goes 🙂

[foryozed]

It's working now, but why do I have to pay twice? Its the second time this happens, I get charged twice!

[Alejandro_C]

Thanks for replying.

Let's check that with our Accounts team. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.