Help Wizard

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Please see below the most popular frequently asked questions.

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Premium aldığım hesabi bulamiyorum

Premium aldığım hesabi bulamiyorum

Arkadaşımla beraber Duo hesap aldım ve gecen hafta telefonuma format attıktan sonra hesabımı bulamıyorum. Benim profil ismim "Adem," olarak gözüküyo ama yine giriş yapamadım e-posta yok gozukuyo. yardımcı olursaniz sevinirim
1 Reply

Hi there, and welcome to the Community.


I hope you don't mind if I reply in English.


If you don't remember your password, use password reset.

If you don't remember your email or username, go to password reset and enter possible email addresses you own. When you enter an email that's registered with Spotify, you get the message that the password reset email was sent.


Note: There are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. Try logging in with these to find your account.


Let me know how it goes!

BittencourtSpotify Star
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Note: I'm not a Spotify employee.

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