Announcements
Hey folks! Some of you may currently experiencing issues with login, playback and the Support site. This is being looked into and we'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium but can't download songs

Premium but can't download songs

I'm a postpaid subscriber which the network offers free Spotify premium..I already checked the status of my account thru the network provider And informed me that I'm still on premium. I could still log in to my account but I can't download songs or go offline..
Reply
1 Reply

Hey @Rietimbalopez!

 

Are you getting any specific error messages when trying to sync your tunes for Offline Mode? 

 

Here's some info we think could help you out.

 

Keep us posted.

Suggested posts