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Premium but can't download songs

Premium but can't download songs

I'm a postpaid subscriber which the network offers free Spotify premium..I already checked the status of my account thru the network provider And informed me that I'm still on premium. I could still log in to my account but I can't download songs or go offline..
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Hey @Rietimbalopez!

 

Are you getting any specific error messages when trying to sync your tunes for Offline Mode? 

 

Here's some info we think could help you out.

 

Keep us posted.

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