Premium but listening to "free"

Tycope24 · 2016-08-30

I have Spotify premium on my iPhone. I didn't change my debit card information until after the payment was due, so it downgraded to "free". I since changed the debit card information and was charged through my apple account for "Premium" but still has me listening to Spotify "free". I want premium but I'm not sure how to get it back.. Please advise as soon as possible, since I'm paying for something I can't use right now.

Maxim · 2016-08-30

Hey @Tycope24,

Unfortunately, In-App-Purchases are disabled at the moment so you cannot purchase Spotify Premium via iTunes.

You can still purchase Premium here: https://spotify.com/premium 🙂

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Tycope24 · 2016-08-30

But I'm still being billed and paying for premium so I don't want to get the withdrawal from my account twice...?

Maxim · 2016-08-30

You can cancel that subscription by following the instructions from this support article: https://support.apple.com/HT202039

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