Premium charging twice?

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Premium charging twice?

Tuds
Newbie
I reupgraded to premium a few months ago after a year of use and I've just had an email saying I have to extend it again for another year after only 3 months, and ideas?
1 Reply

Re: Premium charging twice?

kbrooksc
Community Legend

Sorry to hear that you're having trouble!

 

Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:

 

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

 

 

 

Let us know if there is anything else we can do to assist!



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