UPDATE FROM SPOTIFY STAFF:
Hey everyone, we're aware that some of our Premium customers may currently be receiving the Free service instead of Premium.
We're very sorry about this and we're working hard to solve this as quickly as possible.
Original user message:
I have Spotify Premium but today it went back to free. I logged onto my account online and saw that I could subscribe to upgrade to premium but when I hit the subscribe button nothing happened. Is this an error with Spotify itself? Is there a number I can call to talk to someone from the company?