Premium enabled in Account Overview but not in App (iOS) or on PC (Windows 10)

[arcas_che]

Hi,

I've got a rather strange problem since last thursday, where Spotify shows that I am premium enable but I can't use it as such in the desktop client nor my moble phone.

Screenshot attached - any help?

[Dreadlord]

Hey @arcas_che,

Welcome to Spotify Community!

Try logging out/in again. If that doesn't help, try reinstalling the app.

[arcas_che]

Did both; no changes. Will contact the support via the contact form, thanks a lot!