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Premium family account

Premium family account

Purchased for family. When link sent for family members, an error message comes on and told they can't sign in. Card has been cahrged of course.

Thanks

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1 Reply

Hi @chrisalvarez7, welcome to the Spotify Community!

 

Do you mean they can't sign in or they can't sign up?

 

When you click here, do you see all the members in the list as ACTIVE?

 

 

BittencourtSpotify Star
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