Need help? Check out our FAQs for solutions to a wide range of topics.
We upgraded to a family premium subscription. I can't find my husband's account to follow and I can't transfer over my playlists from his account. Help!
Go to Solution.
If you contact support they will be able to help you move over the playlists to your new account.https://support.spotify.com/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also:
• Tweet or message @SpotifyCares on Twitter
• Send a message to Spotify Cares on Facebook
View solution in original post