Help Wizard

Step 1


Premium family

Premium family

I've just signed up £14.99 for 6 people
When I send the invitation to other family members, when they open the link it says already a member of this group?? But I've only just sent invite. How do they log in? With their email address or my main login? Confused.
3 Replies

Hey @Supersimmo,


They can only accept the invite while being logged into their own account. If they don't have a Spotify account yet, they can sign up on


Hope this helps!

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None of them have accounts. I'm setting this up from new. Do they just set up new free accounts?

Hi D,


Yes, you're correct. Your members should set up their individual (separate) Free accounts, so they can join your Premium for Family.


Just ask them to head here to easily create their own accounts.


Please also take note of the following requirements for your members:


  • Reside at the same physical address as you.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify.

You may also click here to learn more about the Premium for Family. 


Hope it helps. Have an awesome day!

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