Premium for Family change admin email

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Premium for Family change admin email

sparkle6856
Casual Listener

 

My Question or Issue

I am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).

 

5 Replies

Re: Premium for Family change admin email

Rock Star 24
Rock Star 24

Hey @sparkle6856,


Thanks for reaching out. You can update your account's email address by doing the following...:

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

MaximRock Star 24
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Re: Premium for Family change admin email

sparkle6856
Casual Listener
Thanks for your response. This is what I have already tried doing. I am the admin, it doesn't let me alter the email after I press edit profile, it only has the option to add a phone number.

Re: Premium for Family change admin email

Rock Star 24
Rock Star 24

Thanks for letting me know.

 

Did you create your account through Facebook?

 

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium for Family change admin email

sparkle6856
Casual Listener
No I didn't.

Re: Premium for Family change admin email

Rock Star 24
Rock Star 24

Thanks for letting me know.

 

I'd recommend trying the same steps that I've posted above in an incognito or private window in their browser

 

Let me know how it goes :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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