Premium for Family change admin email

[sparkle6856]

My Question or Issue

I am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).

[Maxim]

Hey @sparkle6856,

Thanks for reaching out. You can update your account's email address by doing the following...:

1. Log in to your account page.
2. Click EDIT PROFILE.
3. Under Email, enter your new email address.
4. Confirm your password.
5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

[sparkle6856]

Thanks for your response. This is what I have already tried doing. I am the admin, it doesn't let me alter the email after I press edit profile, it only has the option to add a phone number.

[Maxim]

Thanks for letting me know.

Did you create your account through Facebook?

[sparkle6856]

No I didn't.

[Maxim]

Thanks for letting me know.

I'd recommend trying the same steps that I've posted above in an incognito or private window in their browser. 

Let me know how it goes 🙂