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Premium for family not working

Premium for family not working

My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the same adresses all 4 of us... How to solve this? Regards



1 Reply

Hi, @Borjaz3600!


Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.


You can also use our Contact Form to get email support

Don't hesitate to drop us a message if you need us again.
BittencourtSpotify Star
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