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Premium for family without any email account for the user

Premium for family without any email account for the user

I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?

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Hey @Märta73,


Thanks for reaching out.

 

Each Spotify account must be connected to a unique email address. How did you 'reset' her password, if she doesn't have an email address where the password reset email can be sent to?


Let me know.

MaximSpotify Star
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Correct, she has an emailadress but it´s a fake account. I must check this better

Hey @Märta73, thanks for your post here!

 

That's not cool! If you don't have access to the email address the account is linked to, I recommend reaching out to Spotify Support here. Also, I recommend using a valid email address with Spotify to make sure you can reset your password in the future. Let me know if there's anything else.

 

Take care! 🙂

HuboSpotify Star
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