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Premium from Spain doesn't work in UK!!

Premium from Spain doesn't work in UK!!

I have a premium account in Spain (30 days free account), but here in UK it doesn´t work.


It says that I'm trying to connect from a different country, but I thought that this kind of account allows to connect abroad.


What do you thing that is the solution?


thank you

2 Replies

Does your account page show a premium subscription? If it doesn't check that you are using the correct credentials to log in - log out and back in. Otherwise use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply, make sure to reply to it directly (even though it says not to) to speed things along.

dfelices - Looks like you have 2 accounts here. To access your Premium account, simply login with your Facebook details. To access your other free account, login with the username 'dfelices' and your Spotify password.

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