I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit.
Yesterday I clicked the icon on my phone only to be asked to log in. I eventually managed this, despite it apparently doubting my authenticity, but my details were blank. No songs, no playlists, nothing. I was being invited to join Premium but was countered by by e-mail being recognised as a current user.
I thought I would wait until today in case it was an ill-advised April Fool/poisson d'avril prank but alas no.
Very frustrated, can you help?
Solved! Go to Solution.
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