Premium is not working on phone

[Bobbie]

Since a couple of day's my spotify isn't working on my phone anymore. It's telling me to buy premium which I already have. Help me please!

[Jennchar1820]

My spotify premium isn't working! I've paid for it but when I click on so go it tells me to upgrade!!

[Peter__]

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@Jennchar1820 wrote:
My spotify premium isn't working! I've paid for it but when I click on so go it tells me to upgrade!!

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Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[juggalo_j333]

i just bought spotify premium and im in the thirty day trial. and it seems to be working great on my pc. however it is only letting me play radio on my phone. help

[kiiiiki]

Nvm! 

[Peter__]

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@juggalo_j333 wrote:

i just bought spotify premium and im in the thirty day trial. and it seems to be working great on my pc. however it is only letting me play radio on my phone. help

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Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[uclajst212]

Just bought premium, but its still greyed out on my phone??? i just logged in and out a few times

[Peter__]

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@uclajst212 wrote:

Just bought premium, but its still greyed out on my phone??? i just logged in and out a few times

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Hey 🙂 

Are you still having issues? 

If so try the steps outlined in this post.

Peter

[1250439071]

its working on my computer but when i try to login on my phone through facebook it dosnt say i have premium?

[Peter__]

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@1250439071 wrote:

its working on my computer but when i try to login on my phone through facebook it dosnt say i have premium?

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Hey! Welcome to the community 🙂

Have you tried the steps in this post?

Peter

[Chrlloyd]

having problems using premium on my phone. it works fine on my computer. i logged in using my facebook account. tryed logging in and out. and reinstalling app. whats wrong? (Using samsung galaxy S III)

[Sam]

Chrlloyd - Your account looks ok. Just make sure you log in with your Facebook details.

[Beccareelee]

I just started a spotify premium free trial however my iPhone is saying I am not a premium user and therefor cannot access my music. Help!

[Peter__]

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@Beccareelee wrote:
I just started a spotify premium free trial however my iPhone is saying I am not a premium user and therefor cannot access my music. Help!

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Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[BrentD2012]

I purchased premium a few days ago, but it is not working on my phone. Works fine on my laptop, just not the phone. I have logged in using my username as well as Facebook and neither way fixed the issue.

Update:  doing a clean install of spotify on my iPhone fixed the issue. Annoying, but it works.

[fwrpwr]

I can't play music from the search field even though I have the 30 day Spotify Premium trial.  I'm being told "Only Premium users can stream on demand." What am I doing wrong? Help! I want to listen to Rihanna - Man Down!

[Peter__]

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@fwrpwr wrote:

I can't play music from the search field even though I have the 30 day Spotify Premium trial.  I'm being told "Only Premium users can stream on demand." What am I doing wrong? Help! I want to listen to Rihanna - Man Down!

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Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[abenardo]

I just upgraded today to spotify premium and it's working perfectly on my computer, but it won't let me chosoe tracks to play on my phone... Why is this?!

[Peter_Free]

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@abenardo wrote:

I just upgraded today to spotify premium and it's working perfectly on my computer, but it won't let me chosoe tracks to play on my phone... Why is this?!

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Hey! Welcome to the community 🙂 

Try removing and then installing the application again on your phone 😉 

Peter

[trailerman2]

I just change phone companies and now my Spotify doesn't work I logged in all my information pulls up but I can't do any searches

[Peter__]

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@trailerman2 wrote:
I just change phone companies and now my Spotify doesn't work I logged in all my information pulls up but I can't do any searches

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Hey 🙂

Can you try a clean reinstallation of the app and see if that helps?

Peter