Premium member - ipad won't allow on demand streaming

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Premium member - ipad won't allow on demand streaming

Meganhottie
Casual Listener
I can stream on my iPhone but not my ipad. I logged out and logged back in to no avail.
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Re: Premium member - ipad won't allow on demand streaming

MikeyBoi
Gig Goer
Go to your profile here on the Spotify website to verify you are subscribed to Spotify Premium. Sometimes it takes a bit of time for the update in the subscription status to synchronize across all of your devices.

Try signing out of the Spotify application completely, removing it from your device, clear your device's cache (if applicable), reboot your device, and install the Spotify software one more time.

Lemme know if this worked. :).
6 Replies
Solution!

Re: Premium member - ipad won't allow on demand streaming

MikeyBoi
Gig Goer
Go to your profile here on the Spotify website to verify you are subscribed to Spotify Premium. Sometimes it takes a bit of time for the update in the subscription status to synchronize across all of your devices.

Try signing out of the Spotify application completely, removing it from your device, clear your device's cache (if applicable), reboot your device, and install the Spotify software one more time.

Lemme know if this worked. :).

Re: Premium member - ipad won't allow on demand streaming

Meganhottie
Casual Listener
Yes, reinstalling it worked. Thank you.

Re: Premium member - ipad won't allow on demand streaming

leehenderson
Newbie

Anything else i can do as have reinstalled several times to no avail

 

Re: Premium member - ipad won't allow on demand streaming

Peter__
Community Legend

Hey! Welcome to the community :) 

There was some server issues earlier which are still ongoing which are effecting both premium and unlimited account upgrades (apparently the issue has been corrected, so I am guessing it is just server catch up delay), the main topic about it is here (where the staff are posting updates).

I would suggest you have a read at and try the steps outlined in this post once it is fixed!

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Premium member - ipad won't allow on demand streaming

user-removed
Not applicable
Spotify is working with this! I go crazy soon to posting the same all the time :DDD

Re: Premium member - ipad won't allow on demand streaming

Lucylu24
Newbie

I'm a Premium member as well, and only through my computer I can stream on demand. But not through my iPad or iPhone. I was so excited to get it on my phone but after trying everything I no longer want it.!!

 

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