Help Wizard
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hey there @ashleighvale and welcome to the Community!
Sorry to hear that you're having trouble!
I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.
If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.
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