Premium membership


Premium membership

I recently paid $4.99 for a student premium membership. My card was charged, and AFTER the transaction I was told that my student information could not be verified, and I did not receive my premium subscription. I would like to be refunded.
1 Reply

Re: Premium membership

Community Legend

Hey there @ashleighvale and welcome to the Community!


Sorry to hear that you're having trouble!


I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

If this solved your issue - Mark it as a solution!
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