Premium not downloading

[Meltozer44]

Hey!
I recently had to update my credit card details which I have done however it's giving my the free version instead of the premium
version. If you could help out?

Thanks!

[meahtenoha]

Hey! 

Thanks for reaching out. This sounds like it could be one of two things. 

It could be that you updated your payments details on to a different account. We have more info and steps on this at https://support.spotify.com/us/account_payment_help/solutions/i-pay-for-premium-why-am-i-on-free/

If that dosen't help, it could be that your payment details weren't updated successfully. We have some troubleshooting steps for this here: https://support.spotify.com/us/account_payment_help/solutions/problems-paying-for-spotify-by-card/.

Let us know how you get on 🙂