Spotify Community

Christinehanna1 · ‎2016-09-23

Hi

I paid for my premium subscription through iTunes. It's been over a week and I still can't access premium.

I have tried uninstalling and reinstalling, restarting my phone, signing in and out, everything!!! I even emailed the Spotify help email and it was useless!!

Maxim · ‎2016-09-23

Hey @Christinehanna1,

Unfortunately, In-App-Purchases are disabled at the moment so you won't be able to receive Spotify Premium via iTunes. You can still purchase Premium at https://spotify.com/premium 🙂

Hope this helps!

MaximSpotify Star

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Christinehanna1 · ‎2016-09-23

Ohhhh what so I just wasted $15!!? Who disabled it?

Thanks 🙂

Maxim · ‎2016-09-23

Unfortunately I don't have any other info about this. You may be able to get a refund by reaching out to Apple Support: https://getsupport.apple.com