Premium on iPad but not iphone

MMS2 · 2021-03-24

Can someone please kindly help

i have the trial premium version on my iPad but it doesn’t show premium on my iphone?

any ideas why?

thanks

martin

one of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2021-03-25

Hey @MMS2, thanks for reaching out to the Community!

Could you try restarting your iPhone? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what you see when you open the app by sending me a screenshot.

Let me know how this goes!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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