Premium on pc and free on mobile?

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Premium on pc and free on mobile?

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I have a premium on PC but when I go to the account it shows that I have free, I'm free on my mobile and can not connect where is the error?

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Re: Premium on pc and free on mobile?

Rock Star 21
Rock Star 21

Hi @KANTORS, welcome to the Spotify Community!

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Premium on pc and free on mobile?

Rock Star 21
Rock Star 21

Hi @KANTORS, welcome to the Spotify Community!

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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