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Premium on pc and free on mobile?

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Premium on pc and free on mobile?

Avatar of KANTORS
Newbie
2018-06-22 02:48 PM

I have a premium on PC but when I go to the account it shows that I have free, I'm free on my mobile and can not connect where is the error?

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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-06-22 05:51 PM

Hi @KANTORS, welcome to the Spotify Community!

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Bittencourt
Spotify Star
Spotify Star
2018-06-22 05:51 PM

Hi @KANTORS, welcome to the Spotify Community!

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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