Premium payment

[mac-e]

Hi. I just paid for premium accnt in dragonpay thru cebuana. But i realized that i gave a reference code i got few minutes before the latest one. I want to know if that code i gave is valid to activate my premium. Help me please. Thank you.

[Billy-J]

Hey @mac-e, welcome to the community 🙂

Did you subscribe to Premium through Spotify, or did you subscribe somewhere else? 

Let me know, and I can help further 😊

[mac-e]

Hi. I subscribed through spotify..

[Billy-J · Accepted solution]

@mac-e,

Thanks for confirmation 🙂

Once you pay for your subscription, you should be able to access your premium content. You may need to do a quick sign out/in to force sync between the account and the system. 

I hope this helps 🙂

[mac-e]

I tried that already but I'm still on free. I worry because i paid a reference code which i got few minutes before a new code. Is it just fine. Is that code still valid?

[Billy-J]

@mac-e,

Can you send me a screenshot of this reference code? Please do hide any sensitive info when posting to the community.

And do make sure you signed up for Premium here: https://www.spotify.com/premium/

Keep me posted 🙂

[mac-e]

It's okay now. I'm already on premium. Thanks for the help. 🙂

[Billy-J]

@mac-e,

You’re welcome!

If you need help with anything else, you can always come back to the community and start up a new thread.

Have a nice day 🙂