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Hi! I want to pay premium thru my mobile carrier but it says something went wrong. I load up already. What should I do? Help please. Thank you.

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1 Reply

Hey @Supermomwannabe, welcome to the Spotify Community!

 

We recommend you to contact that mobile carrier to get instructions on how to get Spotify with them. 

 

Also, try from a computer, different browser and incognito window. 

 

Let us know how it goes. 

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